At Skin Cosmetica, we are committed to protecting your privacy and confidentiality. We ensure that any information regarding our clients, including staff members who may also be clients, is kept secure and confidential. We will not disclose this information in any form (verbally, in writing, or electronically) except for authorised use within the context of client care or as required by law.

What Is Personal Information

For the purposes of this policy, "personal information" refers to any information we collect about you. This includes, but is not limited to:

• Name, date of birth, address, telephone number
• Sensitive information such as medical history, medications, allergies, social history, family history, and cultural background

Purpose of Collecting Personal Information

The primary reason we collect and hold personal information is to provide you with comprehensive skin consultations and tailored product advice.

Our team members are trained on the importance of maintaining the confidentiality of medical and personal information and adhere to strict internal information security policies.

How We Use Your Personal Information

We utilise your personal information to:

• Provide personalised consultations and product recommendations
• Communicate effectively with you
• Ensure the accuracy and security of your records
• Process transactions and orders
• Comply with our legal and regulatory obligations

How We Protect Your Personal Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our staff are trained to handle personal information with the highest level of confidentiality and care.

Sharing Your Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services (for example, to fulfil orders or process payments). Any third parties we work with are bound by confidentiality agreements.

Your Rights

You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate. If you wish to access or update your personal information, please contact us at hello@skincosmetica.com.au.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Minors

Our website is not intended for individuals under the age of 18.

Contact

If you have any questions or concerns about our Privacy Policy, please contact us at hello@skincosmetica.com.au.